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Information on personal data processing

At Zinzino, we are dedicated to safeguarding your privacy. We process your email address and/or phone number to notify you when your test result is ready, based on our legitimate interest to be able to ensure a smooth test procedure (GDPR, Article 6.1(f)). Thereafter the personal data is deleted.

All other data handled by us during the test procedure is kept anonymous, including the test result. You have the right to request access to your personal data and to request its deletion at any time. You may also opt-out of receiving notifications.

You can contact us here with any questions: customer.global@zinzino.com

We are terribly sorry!

We’ve experienced technical problems and unfortunately need a new sample from you, please contact our customer service for further instructions.

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Your sample contained too little blood

Your sample contained too little blood and we were unable to analyze your test. Unfortunately, we need a new sample from you. Please, fill in our form to receive a new test kit.

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Your sample was missing in the envelope

It looks like you forgot to put your sample into the envelope. Unfortunately, we’ll need a new sample from you. Please, fill in our form to receive a new Test.

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